Data Governance Feed

Thanks to Our Customers for Another Year in the Leader's Quadrant

by Len Dubois, SVP and Chief Marketing Officer, Trillium Software

Trillium Leader in Gartner Data Quality Magic Quadrant This just in! Trillium Software has been named a leader by Gartner in its 2016 Data Quality Tools Magic Quadrant. This is the eleventh year in a row that Trillium Software has been recognized as such by this major review of all the significant players. It's a feat that spans more years than any other vendor in the market space.

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Trillium Software: Leader in Gartner Data Quality Magic Quadrant!

by Keith Kohl, VP Product Management, Trillium Software

Trillium Leader in Gartner Data Quality Magic Quadrant Last week, Gartner Group released its Data Quality Magic Quadrant (MQ) and Trillium Software is once again in the leader quadrant (the coveted upper right)! In fact, ever since Gartner has been publishing the Data Quality MQ, Trillium has been in the upper right leader quadrant, 11 straight years.

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Conference Season is Abuzz with Customer Experience Discussions

by Denise Laforgia, Product Marketing Manager, Trillium Software

TradeshowFall conference season is in full swing and no topic seems to be more popular than customer experience. Business and information technology professionals from all industries and management levels are interested in how they can access and analyze Big Data to better attract, serve, and retain customers, and ultimately growth their business. At Strata + Hadoop World and Gartner Symposium, which took place over the last couple of weeks, attendees and analysts discussed a range of topics related to how data management can support customer experience improvement.

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Lurking in the Shadows, Part 2

by Chris Martins, Product Marketing Manager, Trillium Software

CIO CDOIn my last posting I suggested the possibility that perhaps the role of chief data officer warranted reconsideration. The thinking in support of that reconsideration was that creating a new stove-piped organizational role, albeit an important one focused on the role of data within the enterprise, might not be the best approach given that most enterprises already have a Chief Information Officer. Since “information” is a higher form of “data” one can see how data could logically be considered within the domain of the CIO.

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CDOs and CIOs – Just Exactly Who Is Lurking in the Shadows?

by Chris Martins, Product Marketing Manager, Trillium Software

CDOA recent article in IT Business Edge has done an interesting pivot on the notion of “shadow IT” (technology deployed within the enterprise, but outside the control of a central IT organization.) Citing a Gartner Group claim that within several years marketing groups within the enterprise will be spending more on technology than central IT, the article suggests that central IT itself may become the shadow group, as real ownership and control of technology is assumed by different parts of the enterprise that are becoming more and more IT-intensive in their operation (e.g. marketing.)

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Integrating Quality Assurance into Your CRM Operations

by Chris Martins, Product Marketing Manager, Trillium Software

Qualityassurance

The quality industry distinguishes between quality assurance and quality control. The former represents a set of processes designed to assure a quality result, while the latter involves evaluation and testing of the end result to see if quality specifications have been met. Arguably, the more successful an organization’s quality assurance effort, the less need there will be for quality control (though you can never avoid it altogether.)

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Healthcare - The Sickness of Poor Data Accountability

by Nigel Turner, VP Information Management Strategy, Trillium Software

HealthcareAs I write this, my national soccer team has been knocked out in the initial stages of the World Cup after narrow defeats by Italy & Uruguay. To say the least, the week was a depressing one for many who live in England.

But this recurring national sense of disappointment (which surfaces every four years when a World Cup is held – England's only ever win was in 1966 as the Beatles were conquering the world of pop music) was made even worse this time by the fact that another of its institutions has also scored a massive own goal.

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Credit and Debt Collection: Shelter From the Anticipated Interest Rate Storm

by Simon Knight, Senior Product Marketing Manager EMEA, Trillium Software

Debt-shelterDebt. It's a part of everyday life and impacts us all. From the Government to the consumer, levels are coming down from an all-time high, but are still at worryingly elevated levels, fuelled by the availability of cheap credit and low interest rates. For many organisations in the utilities, financial services, telco and retail sectors, bad debt continues to impact financial performance.

The situation is expected to get worse. Interests Rates have been at record lows for many years; in the UK market, for example, the interest rates have now been at 0.5% for over five years. When interest rates do rise, the commonly held view is that this will tip many other people into debt as mortgages take up a bigger percentage of their monthly spend. This is expected to impact those organisations who offer credit, including utility providers, retailers, loan and credit card providers in particular.

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Cloud Computing – A Gathering Storm for Data Governance?

by Nigel Turner, VP Information Management Strategy, Trillium Software

Gathering-storm In the latest of Trillium Software’s Hashtag chats (see #DQChat for details of the discussion) I moderated a session focusing on the rapid growth of Cloud Computing and its impact on Data Governance. We explored questions such as: How is Cloud impacting Data Governance? What are the major issues to be addressed? How can these be tackled? How does Data Governance as a discipline need to evolve to meet these challenges? Is Cloud a gathering storm for Data Governance and its practitioners or a sunlit window of opportunity?

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Data Governance & Data Quality: Angels & Angles

by Nigel Turner, VP Information Management Strategy, Trillium Software

Angels-angles“Are the terms Data Governance & Data Quality synonymous or synergistic?” and “Does this matter?” were two of several questions explored in a recent “Hashtag” or “Tweet Chat” which I moderated on behalf of Trillium Software. For the uninitiated, as I was until recently, a Hashtag Chat is basically a Twitter conversation open to all, focused on a particular topic, question or theme. In this case, it was a great way for a wide variety of data people to share and exchange ideas and thoughts. An added bonus is that perspectives need to be expressed within the 140 character limitation which Twitter imposes so it encourages brevity and clear thinking, all too often lacking in some data discussions.

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